FAQ

• How much is shipping for the new releases?

  Great news! We're offering free shipping on OC 20 Live products. Use code SHIPOC2ME at checkout. *Coupon valid from April 29-May 1st. Products outside of the Orange Conference 2020 category are excluded from this offer.

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• How long will the main-stage content be available to watch online?

  The OC Live "main-stage" content is just that... broadcast LIVE! And while some elements may be posted in some places after the event, we encourage you to watch the livestream as it's being broadcast if at all possible. That said, if you're an international attendee where viewing live is prohibitive, you should receive information about how you can watch a "rebroadcast" of OC Live at a time that is more convenient.

  TIP: The OC Video Library with 50+ on-demand breakouts is available for A FULL YEAR after the event.

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• What will happen with Orange Labs?

  This new Labs experience, originally scheduled for April 29, will be transformed into an interactive, master class experience in the months following Orange Conference. If you signed up for an Orange Lab, we’ll communicate details to you soon!

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• Since it’s online, can I share my login information with other people?

  This is a bit of an honor system but our intention is that one ticket covers one seat. To add even more value, we’re encouraging everyone who purchased a ticket to invite someone else to the experience. We are sending you two access codes—one for you and one for a friend. (Congratulations, you are officially an influencer.)

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• What are the dates for Orange Conference 2021 in Atlanta?

  We’re planning to be back with you in person April 28-30, 2021. Tickets go on sale May 1st with our best price ever at theorangeconference.com

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• Can people still sign up?

  You can purchase tickets through end of day on Thursday, April 30th, and your ticket will include our OC Live Video Library.

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• Can I log in to the Orange Conference Live website early?

  Absolutely! In fact, we recommend you login ahead of time to browse around. That way you'll be familiar with the site once we start streaming!

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• How do I submit a question during a Q&A session?

  We're using Zoom (ever heard of it?) for our Q&A sessions, which is great because it lets you interact directly with our breakouts speakers in two ways:

  CHAT: Send a quick message that EVERYONE (your breakout speaker and all the attendees in your breakout) can see and respond to.

  Q&A: Send a specific question to the SPEAKER. Because of the lmited time, we may not get to all questions during these sessions, but we'll do our best to make sure your submission is addressed!

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• How do I set up my Zoom account?

  Don't worry–Zoom is completely free and easy to use! Visit Zoom.us to log in or to create a new account. All you'll need is an email address, Google account, or Facebook account.

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• How can I be sure my internet speed is fast enough to stream the conference?

  We generally recommend at least 4-5 megabytes per second (mbps) of connection speed to stream the conference with minimal interferance. To check your current speed, you can go to SpeedTest.net

  If things get buggy, remember you'll have access to the OC Live Video Library all year long..

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• Can I share about OC20 on social media?

  Yes—in fact, please do! Share how you're watching OC Live and don't forget to use the hashtag #OC20. And be sure to follow us at @OrangeLeaders, @OrangeKidMin, and @OrangeStudents to see updates and giveaways throughout the event!

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• Can I receive CEU's for attending OC20?

  Yes! Please submit your request for credits at OrangeAcademics.com.

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• Will I be able to watch the livestream videos again?

  The OC livestream is just that... broadcast LIVE! And while some elements may be posted in some places after the event, we encourage you to watch the livestream as it's being broadcast if at all possible. That said, if you're an international attendee where viewing live is prohibitive, you should receive information about how you can watch a "rebroadcast" of OC Live at a time that is more convenient.

  TIP: The OC Video Library with 50+ on-demand breakouts is available for A FULL YEAR after the event.

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• How do I download Zoom to my computer?

  Zoom automatically starts downloading the first time you start a Zoom meeting. But to avoid any glitches or issues, we recommend downloading the software ahead of time to make sure it works.

  To download the Zoom app to your computer, go to Zoom.us/downloady . Click the blue download button under "Zoom Client for Meetings."An installer client will automatically start downloading. Open that file and follow the instructions for adding to your computer.

  You can also find further download instructions in Zoom’s Help Center.

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• Will new products and books still be released?

  Our teams have been working all year to answer the ministry questions you face with practical resources. New products will be available in the Orange Conference 2020 tab on the Orange Store by April 29th, and we're offering FREE SHIPPING on OC products from April 29 - May 1st. Just enter code SHIPOC2ME at checkout!

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• How will I access the breakouts?

  During OC Live, you’ll be able to connect directly to the breakouts and their interactive Q&A's. After the event, you’ll have access to the OC Live Video Library which will include the over 50 breakouts plus some additional conference segments.

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• How soon after Orange Conference can I look at the breakouts again?

  Breakouts will be available immediately following the event through the livestream website!

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• Who should I contact if I have additional questions?

  During the event, use the chat feature in the lower right hand corner of your screen. You can also email us at PartnerSupport@ThinkOrange.com.